Privacy policy
Last updated: May 2, 2025
This policy is available in plain language. If you need it in an alternative format (e.g., large print, audio), please contact hello@bcozzy.com.
Overview
This Privacy Policy describes how BCOZZY™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bcozzy.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
- Contact details: name, address, phone number, and email.
- Order information: billing and shipping addresses, payment confirmation.
- Account information: username, password, security information.
- Customer support: messages or information you share when contacting us.
Information We Collect About Your Usage
We automatically collect certain usage data, including device and browser information, IP address, location derived from IP, how you interact with the Site, referral URLs, and analytics data.
Information We Obtain from Third Parties
- Shopify for site infrastructure and order management.
- Payment processors for billing and fraud prevention.
- Advertising platforms, analytics tools, and affiliates that help us market and analyze our Services.
How We Use Your Personal Information
- To fulfill orders and manage accounts
- To communicate with you about orders, shipping, or support
- To improve site experience and Services
- To prevent fraud and protect our rights
- For marketing, with your consent or as permitted by law
Cookies
We use cookies and similar technologies to deliver, analyze, and optimize our Services.
The types of cookies we use include:
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Core functionality (cart, login, checkout) | Session / up to 1 year |
| Analytics | Understand site usage and user behavior | Up to 26 months |
| Marketing | Personalized ads across platforms | Varies (1–12 months) |
Manage your preferences via our Cookie Preferences Center.
We honor Global Privacy Control (GPC) signals. Other “Do Not Track” signals are not currently recognized.
How We Disclose Personal Information
We may share your personal information with:
- Vendors and service providers (e.g., hosting, fulfillment, email, payment processors, analytics)
- Marketing partners for campaigns, ad networks, and affiliates
- Authorities or regulators when required by law
- Corporate affiliates for internal operations
- Third parties when you give consent (e.g., social logins, survey tools)
- Acquirers or successors in case of a sale or merger
California Privacy Rights (CCPA/CPRA)
Residents of California may:
- Request access to the personal data we collect
- Request correction or deletion of their data
- Opt out of the sale or sharing of personal data
- Limit use of sensitive data (if applicable)
To exercise your rights, visit https://bcozzy.com/pages/data-sale-opt-out or email us at hello@bcozzy.com.
Children’s Data
We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. Parents may contact us at hello@bcozzy.com to request deletion.
Security and Retention of Your Information
We retain data as needed for business and legal purposes:
- Orders: 7 years
- Support: 2 years
- Marketing: until unsubscribed
- Cookies/usage: 26 months
We secure your data with TLS encryption, access controls, and routine audits. If a breach occurs, we’ll notify users without undue delay as required by law.
Your Rights
Depending on your location, you may have rights to:
- Access or correct your personal data
- Delete or restrict processing
- Data portability
- Withdraw consent
- Object to profiling/automated decisions
- Appeal any refusal of rights
You may submit a request by emailing hello@bcozzy.com.
Complaints
If you're not satisfied with our handling of your data, you may lodge a complaint with your local authority. For EU residents, supervisory authority contact details are available here.
International Users
We operate globally. Your personal data may be processed in countries with data protection standards different from your country of residence. If we transfer your data outside of Europe, we rely on:
- Standard Contractual Clauses (SCCs)
- UK’s International Data Transfer Addendum (for UK residents)
- Other valid legal mechanisms
Contact
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
Email: hello@bcozzy.com
BCOZZY™ Products Ltd, 1221 Brickell Avenue, Suite 900 - #672, Miami, FL 33131, USA
Our Data Protection Officer (DPO) can also be contacted via the same email and address above.
We are the data controller for the purposes of this Privacy Policy unless otherwise stated.